Communication and leadership effectiveness

Excellent article.


It seems that one of the most common comments from people when asked about leadership is that their managers do not communicate enough.

Of course this is a statement that can hide a multitude of sins,  so when I drill down into the detail of what they mean,  what comes out is a lack of clear direction,  being too busy,  not giving feedback …

A recent survey in the US conducted by Interact/Harris reinforces these points. 

The top complaints people had about their leaders,  which of course impacts on engagement and trust,  were:

  • not recognising their people’s achievements
  • not giving clear directions
  • not having time to meet with their people

Too often people get a sense that their manager considers his or her day to day tasks as being more important than themselves.

This creates insecurity,  uncertainty,  and in the extreme, 

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